Episode 46: Building Effective Processes for your Business

Learn how to attain excellence in your business by creating and managing effective processes for your company in this episode of the Aviation Business Podcast.

  1. Identify what processes exist or need to exist in your business to help you accomplish the vision, mission, and values of your company

  2. Clarify or articulate what these processes look like - dig down into the step-by-step details of each process, and record them. One of the easiest ways to create your processes is to document as you’re doing a process and then evaluate anything that needs to be added or removed.

  3. Train your team members on this process (A great time to do this is in your weekly huddle discussed in our episode on Meetings that Work)

  4. Implement the processes into your business - What will be most effective: checklists, automation, etc.

  5. Review and Revise your processes should be living documents that are changed, adapted, and improved as you get better at what you do.

Episode 44: Meetings That Work

Instead of draining your business with meetings that distract, grow your business by having meetings with purpose. Check out how in this episode of the Aviation Business Podcast.

Book: Let Your Business Burn by Scott Beebe

For More information on Scott Beebe’s program, visit Business On Purpose

For more information on this topic in general please contact Tim Bonnell Jr. - tim.bonnell@aerisinsurance.com - 913-215-5147

Episode 43: Your Business's Greatest Commodity

What is your business’s greatest commodity? Learn how trust can be the key factor in the success or failure of your business in this episode of the Aviation Business Podcast.

5 ways that you can foster trust in your business:

  1. Always do the right thing.

  2. Do what you say you’re going to do, when you say you’re going to do it.

  3. Don’t make a promise you can’t keep

  4. Be honest

  5. Treat people like people

Episode 41: The Quarterly Review

To maintain your execution throughout the year, perform a quarterly review of your vision story, long and short-term goals, and your 12-week plan. In this episode learn to perform a quarterly review. We’ll review how to ask yourself open-ended questions that will help you gain clarity, set better goals, and learn how to execute them.

Start by asking yourself some key questions:

What was the most important thing I/we did this past quarter?

What was the biggest lesson I learned this quarter?

What is the one thing I did last in the quarter that I need to do again this next quarter?

What or who are you thankful for?

What did I do well this quarter?

What didn’t go well? And what can I learn from quarter?

What 5 people were most impactful in my life this quarter?

It is also a great time to rate and review each of your life focuses such as the 7 F’s I’ve highlighted in past episodes:

Faith

Family

Fitness

Finances

Friends

Fun

Field/Career

Yours could vary from this list.

In each of your focus areas:

What is going well?

What is not going well?

What is your biggest win in this area?

What is the greatest opportunity for growth in this area?

What is 1 thing I need to do now in this area of focus?

SMART Goals:

Specific

Measurable

Attainable

Relevant

Time-bound

GROW Model:

Goal

Reality

Options (or obstacles)

Will (or win)

Book: The 12 Week Year by Brian Moran

Episode 40: Elements of an Insurance Policy

The vast majority of individuals and business purchase insurance and have insurance policies. But, few people actually read them. If you understand the basics of an insurance policy, it can help you know where to look in order to locate what’s covered, and what isn’t covered on your policy. Learn more about the basic elements of an insurance policy in this episode of the Aviation Business Podcast.

Episode 39: Elements of a Legal Contract

Almost every business is asked to enter into agreements and contracts at some point in their business cycle. Whether you rent an office, lease equipment, purchase an asset, or engage in services with vendors, legal contracts are almost always involved. Retaining good legal counsel through an attorney is always the best practice, but it is helpful to understand the elements of a legal contract. Learn more about some basic elements of legal contracts in this episode of the Aviation Business Podcast.

Episode 38: Emotional Intelligence Wrap Up

In this episode of the Aviation Business Podcast, we review the information we learned during the Emotional Intelligence series, and discover ideas and resources to develop your EQ moving forward.

Here are the resources mentioned in this episode:

MHS EQi 2.0 Info

The EQ Edge: Emotional Intelligence And Your Success by Steven J. Stein, PH.D and Howard E. Book, M.D.

Emotional Intelligence 2.0 by Dr. Travis Bradberry

To take the assesment please contact Tim Bonnell at tim.bonnell@aerisinsurance.com or call 913-215-5147

Episode 37: Emotional Intelligence Part VI - Stress Management

In this episode of the Aviation Business Podcast, we dive deeper into Emotional Intelligence by exploring the Stress Management composite realm of the EQi 2.0 Emotional Intelligence Model. Learn more about how the sub-scales of Flexibility, Stress Tolerance, and Optimism all combine to reflect the overall health of your Interpersonal abilities.

The Stress Management composite consists of the following sub-scales:

  1. Flexibility - is adapting emotions, thoughts, and behaviors to unfamiliar, unpredictable, and dynamic circumstances or ideas.

  2. Stress Tolerance - involves coping with stressful or difficult situations and believing that one can manage or influence situations in a positive manner

  3. Optimism - is an indicator of one’s positive attitude and outlook on life. It involves remaining hopeful and resilient, despite occasional setbacks.

These three sub-scales combined determine your composite score, or overall heath in the Stress Management realm of emotional intelligence.

Episode 36: Emotional Intelligence Part V - Decision Making

In this episode of the Aviation Business Podcast, we dive deeper into Emotional Intelligence by exploring the Decision Making composite realm of the EQi 2.0 Emotional Intelligence Model. Learn more about how Problem Solving, Reality Testing, and Impulse Control all combine to evaluate the overall health of your Interpersonal abilities.

The Decision Making composite consists of the following sub-scales:

  1. Problem Solving - is the ability to find solutions to problems in situations where emotions are involved. Problem solving includes the ability to understand how emotions impact decision making.

  2. Reality Testing - is the capacity to remain objective by seeing things as they really are. This capacity involves recognizing when emotions or personal bias can cause one to be less objective.

  3. Impulse Control - is the ability to resist or delay an impulse, drive or temptation to act that involves avoiding rash behaviors and decision making.

These three sub-scales combined determine your composite score, or overall heath in the Decision Making realm of emotional intelligence.

Episode 35: Emotional Intelligence Part IV - People Skills

In this episode of the Aviation Business Podcast, we dive deeper into Emotional Intelligence by exploring the Interpersonal composite realm of the EQi 2.0 Emotional Intelligence Model. This realm is all about people skills. Learn more about how Interpersonal Relationships, Empathy, and Social Responsibility all combine to determine the overall health of your Interpersonal abilities.

The Interpersonal composite consists of the following sub-scales:

  1. Interpersonal Relationships - which refers to the skill of developing and maintaining mutually satisfying relationships that are characterized by trust and compassion.

  2. Empathy - which is recognizing, understanding, and appreciating how other people feel. Empathy involves being able to articulate your understanding of another’s perspective and behaving in a way that respects others feelings.

  3. Social Responsibility is willingly contributing to society, to one’s social groups, and generally to the welfare of others. Social Responsibility involves acting responsibly, having social consciousness, and showing concern for the greater good.

These three sub scales combined  determine your composite score, or overall heath in the Interpersonal realm of emotional intelligence.

Episode 34: Emotional Intelligence Part III - Self-Expression

In this episode of the Aviation Business Podcast, we dive deeper into Emotional Intelligence by exploring the Self-Expression composite realm of the EQi 2.0 Emotional Intelligence Model. Learn more about how Emotional Expression, Assertiveness, and Independence all combine to the overall health of your Self-Expression.

The Self-Expression composite consists of the following sub-scales:

  1. Emotional Expression - is openly expressing one’s feelings verbally and non-verbally. 

  2. Assertiveness - involves communicating feelings, beliefs, and thoughts openly, and defending personal rights and values in a socially acceptable, non-offensive, and non-destructive manner.

  3. Independence - is the ability to be self directed and free from emotional dependency on others. Decision-making, planning, and daily tasks are completed autonomously.

These three sub scales combined determine your composite score, or overall heath in the Self-Expression realm of emotional intelligence. How well we are able to outwardly express ourselves.

Episode 33: Emotional Intelligence Part II - Self-Perception

In this episode, we dive deeper into emotional intelligence (EQ) by exploring the Self-Perception composite area of the EQi 2.0 Emotional Intelligence Model. Learn more about how Self-Regard, Self Actualization, and Emotional Self-Awareness all combine to the overall health of your self-perception.

The Self-perception composite consists of the following sub-scales:

  1. Self- Regard - is respecting oneself while understanding and accepting one’s strengths and weaknesses. It is often associated with feelings of inner strength and self-confidence.

  2. Self-Actualization - is the willingness to persistently try to improve oneself and engage in the pursuit of personality relevant and meaningful objectives that lead to a rich and enjoyable life. (Growth Mindset)

  3. Emotional Self-Awareness - includes recognizing and understanding one’s own emotions. This includes the ability to differentiate between subtleties in one’s own emotions while understanding the cause of these emotions and the impact they have on one’s own thoughts and actions, and those of others.

These three sub scales combine go to determine your composite score, or overall heath in the Self-Perception realm of emotional intelligence.

Episode 31: One Word to Change Your Year

Often times, one simple change can mean the difference between growth and failure in your life and business. In this episode of the Aviation Business Podcast, learn how One Word can change your year.

4 Steps to your One Word:

1) Unplug from distractions

2) Ask yourself 3 questions: What do I need? What’s in my way? What needs to go?

3) Open your heart and mind, and let this process lead you to your one word

4) Let your word inspire and transform you this year. Share it with others and create reminders to keep your one word front and center in your day to day life.

Link: Get One Word

Episode 30: Creating Your Personal Life Plan

The distractions and busyness of life often take us off course. In this episode of the Aviation Business Podcast, learn how to establish a life plan that keeps you on course leading the life you want to live.

Life Plan Process:

Write your Eulogy (what do you want people to have said about you when you die)

Identify your priorities (accounts)

Examples:

Family, Finances, Fitness, Faith, Friends, Fun, Field/Career

For Each Priority Account state:

1) A purpose statement (why the priority is important to you)

2) Your envisioned future (what do you want to be true about this priority), state in the positive

3) An inspiring quote, mantra or scripture relating to the priority

4) The current reality (the actual truth as to where this priority stands today)

5) Specific Commitment - a S.M.A.R.T. (Specific, Measurable, Attainable, Realistic, Time Bound) goal to take the current reality closer to the envisioned future

Create your ideal week and time block to be sure you are giving your priorities and specific commitments the time they require.

Plan in advance time to review your life plan each quarter somewhere out of your normal settings and away from regular distractions.

Episode 29: The 12 Week Year

n this episode of the Aviation Business Podcast learn how making 12-week plans each quarter will increase your ability to accomplish your goals and fulfill your vision.

1) Start with your aspirational vision (5-15 Years)

2) Chunk down the aspirational vision into shorter term 1-3 year goals

3) Make your first 12 Week Plan

a) Establish 1-3 goals that most important to helping you accomplish your short and long term vision

b) Identify the key tactics that you will need to do each day and week to accomplish the goal

4) Plan each and every week

a) Time block each week to be sure you’ve accomplishing your tactics

6) Track your tactics to see that you are executing at least 85% of your tactics.

7) On the 13th week, catch up where needed, review the effectiveness of the expiring 12-week pan, review the longer term vision, and make your next 12-week plan.

For more information check out the book: The 12 Week Year by Brian Moran

Episode 28: Year End Review and New Year Planning

The end of the year is the perfect time to conduct both a quarterly and annual review of your vision story, long and short-term goals, and your 12-week plan. In this episode learn to ask yourself open-ended questions to help you gain clarity, learn lessons, and make better plans for the future.

General Review Question Examples:

What was the most important thing I/we did this past year?

What was the biggest lesson I learned this year?

What is the one thing I did last year that I need to do again this next year?

What or who are you thankful for?

What did I do well this year?

What didn’t go well? And what can I learn from that?

What 5 people were most impactful in my life this year?

Life Focus Review Question Examples: (Fitness, Finances, Faith, Family, Friends, Fun, Field/Career, etc.):

In each of your focus areas:

What is going well?

What is not going well?

What is your biggest win in this area?

What is the greatest opportunity for growth in this area?

What is 1 thing I need to do now in this area of focus?